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The useful first message is short: what document you have been asked to complete, who is going to read it, and when it is due.
What you send is used only to answer you and, if an engagement follows, to run it. The privacy page says where it is kept and for how long.
Please do not send confidential or personal information about identifiable
people in a first message. If a document needs to be reviewed, we will arrange a sensible way to
share it.
We reply within one business day, usually to arrange a free scoping call to see whether the work fits. If it does, you get a fixed fee quoted from your actual document before any work starts. Engagements are delivered online, with on-site visits by arrangement.